Privacy Policy

Boychuck Electric Inc. (“Boychuck Electric,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, or use our services.

Information We Collect

We may collect information you choose to provide, including your name, phone number, email address, service address, project details, and contact preferences.

We may also collect basic website usage information, such as pages visited, device and browser information, referral source, approximate location, and interactions with our forms, phone numbers, and links.

How We Use Your Information

We use your information to:

• respond to quote requests and service inquiries;
• call, text, or email you about your electrical project;
• schedule and provide electrical services;
• improve our website, advertising, and customer experience;
• measure the performance of our marketing campaigns; and
• meet legal, safety, insurance, and business record requirements.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies to help the site work properly, understand how visitors use the site, measure advertising performance, and build retargeting or remarketing audiences.

We may use tools such as Google Analytics, Google Ads, Meta/Facebook advertising tools, and similar services. These tools may collect or receive information from our website and elsewhere on the internet to provide measurement services and targeted advertising.

You can control cookies through your browser settings. You can also adjust ad personalization settings through the advertising platforms you use.

Call Tracking and Form Tracking

We may use call tracking and lead tracking tools, including tools such as WhatConverts, to understand which website visits, ads, or marketing channels led to phone calls, forms, texts, or quote requests.

These tools may collect call details, form submission details, source information, and related analytics. If call recording is enabled, calls may be recorded for quality, training, recordkeeping, or marketing attribution purposes where permitted by law.

Sharing Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, respond to inquiries, manage communications, measure advertising, or provide business services. These providers are only given information needed to perform their work.

We may also disclose information if required by law, to protect our rights, to respond to legal requests, or to protect the safety of our customers, team, or business.

How Long We Keep Information

We keep information for as long as reasonably needed for the purposes described in this policy, including customer service, business records, legal obligations, insurance, safety, and marketing measurement.

Security

We take reasonable steps to protect the information we collect. However, no website, email, phone, or internet-based service can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about, update, or request deletion of personal information we hold about you, subject to legal and business record requirements.

Contact Us

If you have questions about this Privacy Policy, contact Boychuck Electric at brandon@boychuckelectric.ca or 905-321-2456.